Admission Management System: No enquiry left behind.

Admission management system: questions schools ask.

• What is an admission management system?

  An admission management system — or school admission CRM — tracks every family from the first enquiry to the day the child joins: enquiries, counsellor follow-ups, campus visits, online applications, documents, registration fees and offers. In Inkwelly, the admitted child then becomes a student record in one click.

• What's the difference between an admission CRM and a student information system?

  An admission CRM handles families before they join — enquiries, follow-ups, visits, applications, fees and offers. A student information system keeps the record once the child joins. In Inkwelly, one click converts an accepted application into a student record.

• Where do enquiries come from?

  Walk-ins and phone calls entered by the office, the school's own online enquiry form and its QR codes, and lists imported from Excel. Every enquiry records where it came from — walk-in, QR code, website form, WhatsApp, referral, ads, hoarding, event, preschool tie-up and more.

• Can parents enquire online?

  Yes. Each school gets its own hosted enquiry and application form, with a link and a QR code. Print the QR on a gate standee or a hoarding and tag where it was placed, so you know which one works. The form checks the child's age for the class and keeps bots out.

• How are enquiries assigned to counsellors?

  Automatically in rotation (round-robin), or by a coordinator. You can also assign many enquiries at once from the list.

• What if no one calls a new enquiry back?

  Set a first-response time between 5 minutes and 4 hours. If an enquiry isn't answered in time, the people you choose — usually the principal or the admission coordinator — get an alert on the app and WhatsApp. The clock can run only during office hours.

• Does it stop duplicate enquiries?

  Yes. A phone number that's already on an open enquiry is caught, with or without +91. In imports, duplicates are skipped or added to the existing enquiry's timeline.

• Can parents book a campus visit themselves?

  Yes. Create visit slots — one at a time or a whole season at once — and parents pick a day and time from the link in their enquiry message. They get a WhatsApp or SMS confirmation and reminders a day before and a couple of hours before, and can reschedule or cancel. On the day, the office checks families in.

• Can parents fill the full application online?

  Yes. Parents fill in the child, parent and address details, upload documents (a photo or PDF up to 10 MB) and track the status on their own page — no login needed. The school verifies each document or asks for it again.

• How is the registration fee collected?

  Inkwelly sends a payment link on WhatsApp and SMS; parents pay online by UPI and get a confirmation. Set the fee per class, or waive it for a family.

• How do admission offers work?

  Make an offer from the application and Inkwelly creates the offer letter. The parent gets it on WhatsApp with a link to accept, and a reminder before the offer expires. You can extend an offer or take it back.

• What happens after a family accepts?

  Convert the application into a student in one step: the student record, the parent, the documents and the parent's app login are created from what the family already filled in. Converting twice never creates a second student.

• Which admission reports does it give?

  The funnel by stage with lost reasons; each source's leads, visits, applications and admissions with cost per lead and per admission (from the spend you enter); each counsellor's workload and response time; and the median and 90th-percentile time to the first call.

• Does it work for pre-primary admissions?

  Yes. Playgroup, Nursery, LKG and UKG work like any class, each with its own seats target, age rule and registration fee. The enquiry form shows the child's age on your cut-off date.

• Is there an app for counsellors?

  Yes. Counsellors work their enquiries, follow-ups and visits from the Inkwelly staff app as well as the web.

• Can we bring our enquiry lists from Excel or another CRM?

  Yes. Import a CSV of up to 5,000 rows: map the columns, choose the source, and decide whether duplicates are skipped or attached. Imported families are never messaged automatically. Or send us your lists and we'll do it, at no cost.

• Can I ask Inkwelly AI about admissions?

  Yes, on plans with Inkwelly AI. Ask “aaj kiske follow-up baaki hain?” or “which source brings the cheapest admissions?” and get names and numbers. It can also create visit slots, log calls, make offers and convert students — always showing you a preview first.

• Is it available in Hindi?

  Yes. Inkwelly works in English and Hindi. The enquiry form, the parent's status page and every message to parents come in English or Hindi, and the enquiry slip prints both.

• Is families' data safe?

  Your data is stored in India, with daily database backups and role-based access on every screen. Every module exports to standard CSV, Excel or PDF — including a full financial year for your accountant — and if you leave, we extract everything for you in those same formats. Admissions has its own permissions, so each person sees only what their role allows.

• How much does Inkwelly's admission management system cost?

  Admissions & CRM comes with the Standard plan, at ₹99 per student per year (GST extra). Plans run ₹49–₹199 per student per year, with ₹0 migration, training and setup.