• Inky: School owners and principals can now ask anything about Inkwelly on our website — pricing, modules, or switching from Entab — in English, Hindi or Hinglish. Inky answers only from our own published pages and shows which page each answer came from.
• Rich answers: Replies open with the direct answer, then show prices as plan tiles, switching as a step-by-step timeline, included features as ✓/✗ checklists and key facts highlighted. Every answer ends with "Ask next" questions, each one we have a published answer for.
• Ask bar: A floating "Ask anything…" bar on every page grows smoothly into a calm, centred chat box. It replaces the old WhatsApp button, and talking to our team on WhatsApp is one tap from inside the chat.
• Leads: Interested schools can share their details right in the chat. Each lead lands in our demo pipeline with a hot, warm or cold score based on role, school size and ERP renewal month, and every website lead now alerts our team by email or WhatsApp.
• Protection: Hourly and daily spending caps, per-visitor limits, a bot check and a price check keep Inky honest and affordable — a made-up price or discount never reaches a visitor, and lead capture keeps working even when the AI is paused.
• Team dashboard: Our team runs Inky from one place — greetings, suggestions, offers with end dates, budget and alerts — with a conversation inbox, a block button, pinned answers, an unanswered-questions queue and a test playground.
• Website: FAQs, the AI page and the contact page now state the same go-live time, pilot terms, plan prices and support number as the pricing page.