How to send a fee receipt on WhatsApp, SMS or email

1. Open the Receipts page

Open Inkwelly → Student Fee from the left sidebar, then click Receipts under the COLLECTION section. The Receipts page shows every paid and partial receipt for the current session — receipt number, student, class, amount, payment mode and date. Use the search bar to find the receipt by student name, admission number or receipt number. Most schools issue 200 to 1,500 receipts per month, so search beats scrolling.

2. Open the receipt detail

Click the row to open the receipt detail page. The header shows the student photo, class, parent name, receipt number, amount paid, payment mode and the linked invoice. The top-right action bar shows Send, Print, PDF and Cancel. Inkwelly auto-creates this receipt every time a payment is recorded, so it is already board-compliant and signed — you only have to deliver it.

3. Click Send and choose the recipient

Click the Send button in the top-right action bar. Inkwelly opens the Send receipt dialog with the student identity card at the top — name, class, photo and receipt number. The Send to row has two pills: Parents and Student. Keep Parents selected for the common case. Switch to Student only for class 11–12 day-scholars who pay their own fees and have their own phone number on the profile.

4. Pick one or more channels

The Channels row shows four chips: WhatsApp, SMS, Email and App. Click each chip you want to deliver to — they multi-select with a tick. WhatsApp is the highest-reach channel for Indian parents; SMS is the safe backup for parents without smartphones; Email is for the official record. App pushes the receipt as a notification inside the Inkwelly parent app. Picking two or three together is normal — the parent gets one delivery per channel and a single send action covers all of them.

5. Confirm the PDF, add a note, and Send

The PDF attached chip is on by default — leave it on so the parent can save or forward the receipt later. Click Add a note if you want to type a short personal line (under 500 characters) that appears above the receipt; useful for late payments or term-end thank-you messages. Click Override recipient only if the parent has just changed numbers and the new one is not in the profile yet. Click Send on (channels) at the bottom. Inkwelly fires the messages, shows a success toast and closes the dialog.

6. Verify the send in the receipt history

The receipt detail page refreshes and the Sent activity row shows the timestamp, the recipient (parent or student), the channels (WhatsApp, SMS, Email or App) and the delivery status. If WhatsApp delivers as Read or SMS as Delivered, the row updates within seconds. If a delivery fails — wrong number, blocked sender, full inbox — the row shows Failed and the reason, and you can hit Send again with a corrected phone or email.